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Job: Electronic Security - Installation/Service Technician, Securadyne Systems, Dallas, TX

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General Information


Job title: Electronic Security - Installation/Service Technician
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Job location: Dallas, TX  75006 United States
Requisition code:
Date posted: 03/12/2018
Job type: Full-Time
Job Category:Low Voltage Technician
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Job Description

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Primary Purpose and Function

The Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Securadyne Systems core values.

Essential Functions and Responsibilities

· Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
· Apply all necessary documentation for tracking of service related issues
· Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
· Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
· Establish and maintain effective working relationships with both internal and external customers
· Provide phone and online remote diagnostic support
· Perform other duties as assigned by Operations Management

Knowledge and Skills

· High School Degree, Vocational School or equivalent required
· 3 to 5 years of Industry Knowledge
· Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq and ONSSI
· Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired
· Understanding of Windows operating systems and overall IT network topology
· Ability to meet deadlines and work in a fast based environment with minimum direction
· Good communication skills for effective interaction with internal & external customers
· Available for scheduled “on-call” duties to respond to emergency service calls
· Strong troubleshooting skills, mechanical and electronics aptitude
· Capable of lifting up to 50lbs and work on ladder heights of up to 16’
· Be able to work independently or as a member of a team
Good verbal and written communication skills
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