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Job: Territory Manager, Custom Vault Corporation, Montgomery, AL
Montgomery, AL 99999 United States
The Territory Manager will manage and control Field Service Technician performance, equipment installation and performance, operating costs, Time & Material work and quality to achieve established goals and objectives. The Territory Manager will communicate with customers to ensure customer satisfaction levels are met or exceeded, that customers maintain their service contract relationship with BranchServ and to contribute to our efforts to increase service contract revenues. The Territory Manager will act as an integral part of the Regional management team by actively contributing to Territory and Region revenue growth, margin expansion and customer satisfaction metrics attainment. Responsibilities include, but are not limited to the following:
Supervision of a team of 12-20 Field Service Technicians.
Internal interface with Regional management, CSR’s, Shared Services Team, as well as other service support personnel (Divisional and Regional) and Headquarter support groups.
Collaboration with existing sales partner(s) within the territory to develop new service contract customers.
External interface with customers, prospective customer base, equipment vendors, general contractors and sub-contractors.
The ideal candidate should possess a minimum of a 2-year Technical Degree in Engineering Systems, Business Administration or Management or equivalent experience. Architectural, engineering or construction industry experience is highly desirable.
Proven track record of managing multiple projects/tasks simultaneously.
Demonstrated ability to manage projects and people successfully.
Must be able to interface with customers and function well in a team environment.
Strong leadership skills; ability to communicate effectively (oral/written); and ability to satisfy customers.
Solid organizational skills required.
Proficiency in Microsoft Office.
Hands-on technical and operations managerial experience a plus.
To learn more about our company, please visit www.branchserv.com
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