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Job: ADMINISTRATION COORDINATOR – NATIONAL ACCOUNTS SERVICES, Total Fire Protection, Brooklyn, NY


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General Information

(3666767)

Job title: ADMINISTRATION COORDINATOR – NATIONAL ACCOUNTS SERVICES
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Job location: Brooklyn, NY  11234 United States
Requisition code:
Date posted: 10/12/2017
Job type: Full-Time
Compensation:
Job Category:Administration
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Job Description


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TFP1, INC D/B/A Total Fire Protection (”TFP” or the “Company”) specializes in all aspects of sales and service of Fire and Life Safety products. We are a recognized leader in the fire protection industry and provide our services and products both nationally and locally. Our customer base ranges from commercial buildings and tenants to retail stores, hospitals, schools, construction and transportation industries, giving us the opportunity to sell our products and services to a vast majority of businesses.

The Administration Coordinator – National Accounts Services, reports directly to the National Accounts Services Manager and is primarily responsible for all Administrative functions within the Company’s National Accounts group, with a focus and concentration on coordinating specific administrative functions and duties, as detailed below.

Below are specific responsibilities per corresponding function, that this position is directly responsible for:

Essential Duties and Responsibilities – Administration:

The Administration Coordinator will be responsible to coordinate administrative functions, including:

• Coordinate all duties and tasks associated with the work order life cycle for services specific to the National Accounts Services department, as directed by the National Accounts Services Manager
• Lead the effort of generating and compiling monthly service work orders and service reports for the National Accounts Services department • Quarterback all tasks associated with the scheduling, dispatching, confirming, and coordinating all field work, which includes confirming and coordinating the services directly with the Company’s Customers
• Assist the National Accounts Services Manager with following-up on all Company sub-contractors and outsourced vendor community to ensure proposed services are properly scheduled, confirmed, and executed consistent with Company and Customer expectations
• Collaborate with corresponding Company Sub-contractors on ensuring all relevant documentation including are updated and accurately filed in Company system
• Demonstrate knowledge of and ability to execute the National Accounts Services offered by the Company and assist in providing necessary support to ensure services are consistently delivered to Customers
• Log all monthly National Accounts Services work orders and service reports, reviewed and approved by the National Accounts Services Manager and/or Director
• Lead the effort in obtaining all relevant Customer service reports in ensuring all work is completed in compliance with approved proposal and consistent with Company and Customer expectations
• Administers all post award bid activities for National Accounts Services awarded to the Company
• Maintain detailed and accurate Departmental filing system
• Adherence to policy and procedures for all Customer related inquires
• Work with TFP Contract Administration team to coordinate and prioritize follow-up actions for all contracts, bids and insurances
• General office Administrative Management in the department
• Other responsibilities and tasks, as assigned by the National Accounts Services Manager and/or Director, as required
• Possess efficient organizational abilities and be detail oriented
• Strong knowledge of Microsoft Office application • Highly organized with the ability to multitask
• Excellent editing, organizational, analytical, interpersonal, verbal and written communication skills

Requirements:

• Three (3) three years of related work experience and Bachelor’s degree preferable
• The ability to detect individual customer needs and clearly present key benefits of doing business with Total Fire Protection
• Strong planning, organization, analytical, and problem-solving skills with the ability to handle multiple concurrent projects
• Ability to work in a fast-paced, virtual and dynamic environment
• Strong conceptual thinking abilities
• Ability to function independently in a team environment with little supervision
• Can work in a collaborative environment while also working independently
• Must be detail oriented, conscientious and have a strong work ethic
• Self-motivation, strong work ethic and career-oriented
• Strong organizational and interpersonal skills. Excellent written and verbal communications skills
• Strong knowledge of Microsoft Office application (Outlook, Word, and Excel)
• Excellent editing, organizational, analytical and interpersonal skills

Total Fire Protection is a nationwide Fire and Life Safety firm that has been serving the industry for over 15 years. Our employees take their jobs very seriously because they recognize that life safety services protect buildings and save lives. Total Fire Protection has sustained rapid growth throughout our continued success, and plans to expand even further.
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