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Job: SCHEDULING MANAGER, Total Fire Protection, Brooklyn, NY


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General Information

(3635356)

Job title: SCHEDULING MANAGER
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Job location: Brooklyn, NY  11234 United States
Requisition code:
Date posted: 12/04/2017
Job type: Full-Time
Compensation: Total Fire Protection provides a productive and engaged work environment that demonstrates that we value our employees. Our employees receive paid training, competitive salary, performance-based advancement, paid vacation, paid holidays, health benefits and 401(k) as well as other incentives.
Job Category:Scheduler
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Job Description


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TFP1, INC D/B/A Total Fire Protection (”TFP” or the “Company”) specializes in all aspects of sales and service of Fire and Life Safety products. We are a recognized leader in the fire protection industry and provide our services and products both nationally and locally. Our customer base ranges from commercial buildings and tenants to retail stores, hospitals, schools, construction and transportation industries, giving us the opportunity to sell our products and services to a vast majority of businesses.

Total Fire Protection has a position opening for a Scheduling Manager. The Scheduling Manager is integral to good company performance, managing and directing the workflow and serving as the primary point of contact for logistics in the Company.

Responsibilities

• Develop standardized training program for the Scheduling Team personnel
• Assist in recruitment and retention of qualified Scheduling personnel
• Conduct training and performance monitoring for Schedulers
• Oversee the team of Schedulers responsible for scheduling and dispatching technicians to appropriate locations according to customer, scheduled maintenance, customer requests' and emergency service calls
• Coordinate with the Service Manager to oversee field technician schedules to ensure the Company has the manpower necessary to execute the workload
• Work with materials departments to ensure the necessary parts and raw materials required are available
• Keep a close watch on inventory and at what rate it is depleted
• Work with accounts departments to help forecast expected product needs
• Determine how many man hours are needed to execute delivery/service of inventory

You must possess:

• Previous experience in a scheduling/dispatching environment
• Superior organizational skills
• The ability to perform in a fast-paced environment
• Effective listening and communication skills
• The ability to handle difficult customers with diplomacy and tact
• Minimum two years’ experience in a managerial position
• Bachelor’s degree in related field a plus

Total Fire Protection has been serving the industry for over 15 years. Our corporate offices are located in Brooklyn, New York. Our employees take their jobs very seriously because they recognize that life safety services protect buildings and save lives. Total Fire Protection has sustained rapid growth throughout our continued success, and plans to expand even further. We are looking for dedicated individuals to facilitate our expansion and share in our success.

Total Fire Protection provides a productive and engaged work environment that demonstrates that we value our employees. Our employees receive paid training, competitive salary, performance-based advancement, paid vacation, paid holidays, health benefits and 401(k) as well as other incentives.

Total Fire Protection is a nationwide Fire and Life Safety firm that has been serving the industry for over 15 years. Our employees take their jobs very seriously because they recognize that life safety services protect buildings and save lives. Total Fire Protection has sustained rapid growth throughout our continued success, and plans to expand even further. We are committed to providing the platform(s) necessary so our sales force can be as successful and productive as possible. We offer extensive paid training, coaching, continued career growth competitive salary, bonus opportunities, performance-based advancement, paid vacation, paid holidays, health benefits and 401(k) as well as other incentives.
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